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At RassRang (“we”, “our”, “us”), accessible from www.rassrang.com, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name

• Email address

• Mobile number

• Shipping and billing address

• Account login details

b) Transaction Information

• Order details

• Payment method (processed via secure third-party gateways)

• Refund and return information

c) Technical & Usage Data

• IP address

• Browser type and device information

• Pages visited, time spent, and interactions

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Manage your account and provide customer support

• Communicate order updates, offers, and service notifications

• Improve website performance and user experience

• Prevent fraud and ensure platform security

• Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

RassRang uses cookies to:

• Remember user preferences

• Enable essential site functionality

• Analyze traffic and usage patterns

• Improve marketing effectiveness

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing of Information

We do not sell or rent your personal information.

Your data may be shared only with:

• Sellers (for order fulfillment purposes)

• Logistics partners (for delivery)

• Payment gateway providers (for secure payment processing)

• Service providers assisting in website operations

• Legal or regulatory authorities, if required by law

All third parties are required to maintain confidentiality and data security.

5. Seller & Marketplace Disclosure

RassRang operates as a marketplace platform. Products may be sold and fulfilled by independent third-party sellers. Relevant customer information is shared with sellers strictly to process and deliver orders.

6. Data Security

We implement reasonable security measures to protect your personal information, including:

• Secure servers

• Encrypted payment processing

• Restricted access to sensitive data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, tax, or regulatory obligations

• Resolve disputes and enforce agreements

8. Your Rights & Choices

You have the right to:

• Access or update your personal information

• Request correction of inaccurate data

• Opt-out of promotional communications

• Request account deletion (subject to legal obligations)

Requests can be made by contacting us at support@rassrang.com.

9. Third-Party Links

Our website may contain links to third-party websites. RassRang is not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies.

10. Children’s Privacy

RassRang does not knowingly collect personal information from children under the age of 18. If such data is identified, it will be deleted promptly.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated policy.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and applicable rules.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: support@rassrang.com
Website: www.rassrang.com
Customer Support Hours: Monday to Saturday from 9 AM to 6 PM